Shipping & Crating

Shipping & Crating – Delivered with Care, Always Free

We proudly offer free shipping on all orders within the continental United States.

Depending on the size and type of your order, we select the most secure and efficient shipping method:

  • FedEx or UPS for smaller boxed components
  • LTL Freight (curbside delivery) for larger kits and materials
  • Crated Freight Shipping for oversized, fully assembled, or sensitive products

Every product is professionally packaged and crated in-house using heavy-duty materials to ensure it arrives in pristine condition—ready for installation.


Offloading Information – Be Prepared at Delivery

Larger shipments such as crated awnings, pergolas, or canopy kits are delivered via freight carriers with curbside or dock delivery.

It is the customer’s responsibility to be prepared to offload the shipment upon arrival. We recommend one of the following:

  • A forklift or pallet jack if receiving at a commercial property
  • Two or more people to assist with hand unloading at residential or job site locations
  • Notify us in advance if a liftgate truck is required (some areas may not support this option)

Our team will communicate delivery details prior to shipment and assist with planning the right offloading method for your site.

Once your order ships, you'll receive:

  • Tracking information and ETA
  • Guidelines for unloading
  • Support from our logistics team in case of delays or delivery questions

From fabrication to final mile—we make sure your product arrives protected, on time, and ready to install.


Best Quality Guaranteed

At 1800Awnings.com, quality isn’t just a feature—it’s our foundation.

We guarantee that every product is built to the highest standards using commercial-grade aluminumstainless steel fasteners, and durable powder-coated or in-house wood grain finishes. Each order is custom-crafted, not mass-produced, and goes through a multi-step inspection process before it leaves our facility.

From precision fabrication to professional packaging, our team ensures every detail meets or exceeds expectations. If something doesn’t meet our standards—or yours—we’ll make it right.

Engineered to perform. Built to last. Guaranteed to impress.

 

Longest Warranties Offered

We don’t just claim quality—we back it with some of the longest warranties in the industry.

At 1800Awnings.com, our products are engineered for longevity using non-corrosive aluminumfade-resistant powder coatings, and maintenance-free finishes. That’s why we proudly offer extended warranties that go well beyond what typical retailers provide.

  • Structural Warranty: Up to 10 years on all aluminum frames
  • Powder Coating & Wood Grain Finish Warranty: Up to 5 years against peeling, cracking, or fading under normal use
  • Hardware & Fasteners: Covered against rust and material failure

Our warranty is more than a promise—it’s a reflection of the pride we take in every product we build.

When you choose 1800Awnings.com, you’re covered today—and for years to come.