Cantilever Series Canopy System

Shipping Information

At 1800Awnings.com, every product is custom-built to order with precision and care. We’re proud to deliver high-quality architectural shade solutions nationwide, and we want to ensure your experience is smooth from start to finish

All products are manufactured at our facility in Tampa, Florida and shipped directly to your location.

Production & Lead Times

- Our normal lead time from the date of purchase is 2-3 weeks. Lead time will be based on the order quantity.

- Fully assembled or larger custom items may require additional time. We’ll keep you updated throughout the process.

Shipping Methods

• Down Kits ship via standard freight with clear assembly instructions
• Knock-Down Kits ship via standard freight with clear assembly instructions
• Fully Assembled Systems are securely crated and shipped using trusted freight carriers. Liftgate service is available upon request.

Delivery

• Smaller packages are delivered to your door.
• Larger items are curbside delivery only. Please arrange for help unloading, as freight drivers are not responsible for bringing items beyond the truck.

Damaged or Missing Items

Inspect your order upon delivery. If you notice any damage or missing items:

• Do not refuse delivery—accept it and take clear photos of the damage.
• Report all issues within 24 hours to support@1800Awnings.com or call (855) 794-7062.
• For freight shipments, be sure to note any issues on the delivery receipt before signing.

For freight shipments, be sure to note any issues on the delivery receipt before signing.