Product Details
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Smart Shade Control. Engineered Strength.
The Helios™ Retractable Awning by ShademakerRetractables is designed for homeowners and businesses who demand flexibility without compromising structural integrity or architectural style.
With widths up to 29 feet and projections up to 12 feet, Helios™ provides expansive coverage for patios, pool decks, outdoor dining areas, and hospitality spaces.
At the core of the system is the Helios™ Retractable AwningDual Cable Tension Arm System, engineered with integrated adjustable pitch control. This allows the front bar angle to be adjusted after extension — giving you greater control over low sun, glare, and light rain runoff throughout the day.
Built for Performance
• Expansive coverage up to 29' wide
• Projections up to 12'
• Dual cable tension arm system for smooth, balanced extension
• Adjustable front bar pitch for enhanced sun control
• Over 150 premium Sunbrella® solution-dyed acrylic fabrics
• Motorized push-button operation with optional Somfy® controls
• White architectural frame finish (standard)
Helios™ Retractable Awning is built using heavy-duty aluminum construction and premium components throughout — delivering long-term durability, consistent fabric tension, and reliable performance in demanding outdoor environments.
When properly pitched, the system also promotes controlled lateral water runoff, helping guide light rain toward the sides rather than directly off the front edge.
Helios™ Retractable Awning doesn’t just provide shade.
It gives you control over the elements.
Shipping & Return
xShipping Information
At 1800Awnings.com, every product is custom-built to order with precision and care. We’re proud to deliver high-quality architectural shade solutions nationwide, and we want to ensure your experience is smooth from start to finish
All products are manufactured at our facility in Tampa, Florida and shipped directly to your location.
Production & Lead Times
- Our normal lead time from the date of purchase is 2-3 weeks. Lead time will be based on the order quantity.
- Fully assembled or larger custom items may require additional time. We’ll keep you updated throughout the process.
Shipping Methods
- Down Kits ship via standard freight with clear assembly instructions
- Knock-Down Kits ship via standard freight with clear assembly instructions
- Fully Assembled Systems are securely crated and shipped using trusted freight carriers. Liftgate service is available upon request.
Delivery
- Smaller packages are delivered to your door.
- Larger items are curbside delivery only. Please arrange for help unloading, as freight drivers are not responsible for bringing items beyond the truck.
Damaged or Missing Items
Inspect your order upon delivery. If you notice any damage or missing items:
- Do not refuse delivery—accept it and take clear photos of the damage.
- Report all issues within 24 hours to support@1800Awnings.com or call (855) 794-7062.
- For freight shipments, be sure to note any issues on the delivery receipt before signing.
For freight shipments, be sure to note any issues on the delivery receipt before signing.
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